Last updated: 23 February 2021
We are committed to respecting your privacy and your personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act). This privacy policy applies to our handling and use of your personal information in connection with our residential property development business and activities (Residential Property Development Business), including enquiries about and sales of residential properties.
In this Privacy Policy, “we“, “us” and “our” means Goldvista (Perth) Pty Ltd ACN 608 773 388 as trustee for Goldvista (Perth) Trust ABN 26 736 593 514 of C/-TMF Corporate Services (Aust) Pty Ltd, Level 9, 63 Exhibition Street, Melbourne, Vic 3000.
This Privacy Policy explains how we deal with your personal information in connection with our Residential Property Development Business and how to contact us if you have queries about our management of your personal information. We reserve the right to update or change this Privacy Policy at any time. We will notify you about changes to this Privacy Policy by uploading the latest version on our website.
How & What Information We Collect
“Personal information” refers to any information about an identified individual or an individual who is reasonably identifiable
Examples of such personal information which you may provide to us include (depending on the nature of your interaction with us):
- name and contact details (i.e. email, telephone, address) which in some cases may include passport and visa information;
- payment information;
- information about your use of our website and services; and
- feedback you provide us or any other personal information you may provide.
We may collect personal information in the following ways:
- directly from you, for example when you interact with any of our staff or appointed agents;
- when you register your interests for our products or services;
- participation in surveys, competitions or contests organised by us;
- image capture via CCTV cameras while you are within the properties that we own or manage, or when photographs or videos of you are taken when you attend events or functions organised by us;
- visit our websites, download or use affiliated third party mobile applications, or register a user account;
- submission of an employment, internship or secondment application to us or when you provide documents or information including your resume/CVs in connection with such applications; and/or
- where you provide your personal information to us for any other reason.
We also may collect personal information from third party sources, including from:
- business partners, such as sales agencies;
- your referees, educational institutions or previous employers (if you have applied to us for a
- job); or
- public sources where permitted to do so by law.
What We May Use your Personal Information For
The personal information that we collect may be used for the following purposes:
- conduct due diligence checks;
- prepare sales documentation and any other documents as may be required;
- administrative purposes to facilitate the sale of our products;
- perform financial transactions related to the sale of our products;
- for IT and HR purposes, quality assurance and staff training;
- conducting market research and statistical analysis, customer satisfactions and quality assurance surveys, including development of new products and services or evaluation and improvement of our existing products and services;
- facilitating business asset transactions;
- replying to or taking actions in response to your requests, enquiries and feedback;
- communicating and providing updates and/ or marketing to you;
- security and safety purposes, in connection with the properties that we own or manage, or events organised by us or conducted at our properties;
- to comply with our legal obligations, and to assist government and law enforcement agencies; or
- such purposes that may be informed to you when your personal information is collected.
How We Hold Personal Information
We store personal information in electronic format and hardcopy. We implement safeguards to protect personal information from misuse, interference or loss, and from unauthorised access, modification, use and disclosure. We retain your personal information only for the period necessary for the purposes set out in this Privacy Policy or in accordance to the provisions of applicable law.
Please be aware that we cannot guarantee the security of information transmitted over the Internet. While security cannot be guaranteed, we strive to protect the security of your information.
How We Disclose Personal Information
We will use and disclose personal information for the particular purpose that it was collected for. This may also include purposes that are related to the particular purpose for which that personal information was collected and which are purposes for which you would reasonably expect us to use it.
We may disclose your personal information to:
- our group entities;
- our business partners, third party vendors and service providers, who are engaged to provide business, support, operational and/ or administrative functions such as auditing, legal, marketing, payment, fulfilment and delivery of orders;
- third parties that we conduct joint marketing and cross promotions with; and
- regulatory authorities, statutory bodies or public agencies, including to support their investigations or as may otherwise be required by applicable law.
We may transfer personal information outside of Australia to countries including Singapore. These countries may have data protection laws that are different from the laws of your country. However, we have taken the appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy and any applicable laws.
Third party websites
You might find links to external third party websites on our website. This Privacy Policy does not apply to your use of a third party site and we are not responsible for the privacy practices of any such third party. You should check the privacy policies of any third party websites for information on how these third parties handle your personal information.
How to Contact Us / Complaints
You may access or request correction of personal information that we hold about you. There is no charge for requesting access to your personal information but we may ask you to meet reasonable costs in providing you with access (for example, photocopying or postage costs).
If you have any questions, would like to make a comment or a complaint about the way in which we have handled any privacy issue, or to request access or correction of your personal information, you can contact us as follows:
Att: Data Privacy Officer
Email: dataprivacy@bonvests.com
We will respond to your request, comment or complaint within a reasonable time frame. There are some circumstances in which we are not required to give you access to your personal information.
We aim to resolve all complaints promptly. However, if you are still concerned about the way in which any privacy issue has been handled by us, you may approach an independent advisor or contact the Office of the Australian Information Commissioner (www.oaic.gov.au).